Live examples
Explore 15 Divi FAQ module examples
Every example is the same module with different settings. Open the questions, switch the tabs and flip the cards; the line under each heading lists the FAQ type and options it uses.
USE CASE 01 · LAW FIRMS & CONSULTANTS
Straight answers before the first meeting
Clients arrive nervous. Numbered questions, a calm accent bar and an Expand all button let them read everything at once, like a printed brief.
Type: Accordion · Style: Accent Bar · Extras: 1. 2. 3. numbering, Expand all, icon on the left
Yes. The first 30 minutes are free, in person or by video, and you leave with a clear next step.
Fixed fees for most matters, agreed in writing before we start. Hourly billing only for court work, with a monthly cap.
One named partner from start to finish, supported by an associate you will also meet.
Within one working day, always. Urgent matters get a call the same day.
Completely. Everything you share is protected by legal privilege from the first conversation.
USE CASE 02 · TRAVEL AGENCIES & TOURS
Before you pack, flip a card
Six travel questions as postcards in three columns. Tap one and it turns over vertically, like flipping a ticket to read the back.
Type: Flip Cards (click, vertical) · Columns: 3 · Extras: teal back side, custom front hint
We check it for your passport the day you book and send you the exact forms, if any.
On every package marked “fly & stay”. Others start at the airport, so you can use your miles.
Our 24/7 line rebooks you and moves your hotel and transfers. You do not pay a cent more.
Never more than twelve travellers, plus one local guide who lives in the region.
Yes. 20% to book, the rest in up to five monthly payments, all before you leave.
Basic cover is. We recommend adding cancellation cover, which we can arrange for you.
USE CASE 03 · BAKERIES & FOOD DELIVERY
Every answer comes with a picture
Food is visual, so the answers are too. Pick a question on the right and the large panel on the left shows the dish with the answer underneath.
Type: Side by Side, answer panel on the left · Style: Filled · Extras: an image above every answer

Every night from 3 am, so the first loaves are out of the oven when we open at seven.

Yes, within 5 km by bike, every morning until 11. Free on orders over $25.

A buckwheat loaf and two cakes every day, baked first, on a separate line.

Order at least three days ahead. We bake for birthdays, weddings and office parties.

Single-origin espresso and filter from a local roaster, with oat milk at no extra cost.
USE CASE 04 · FINTECH & CRYPTO APPS
Trust, explained in two columns
Money apps live or die on trust. Dark glass cards, mono-style numbers and a teal glow make security and fee answers feel as precise as the product.
Type: Accordion · Style: Cards on dark glass · Extras: 01 02 numbering, 2 columns, answer word reveal
Customer funds sit in segregated accounts at two licensed banks and are protected up to €100,000.
The standard plan is free. Card payments abroad cost 0.5%, shown before you confirm.
Instant between members and within ten seconds to most European banks, around the clock.
Freeze your card from the web in one click. Nothing moves without your face or fingerprint.
Twelve major coins, with clear spreads and no hidden fees. You can withdraw to your own wallet.
Settings › Account › Close. Your balance is sent to your bank the same day.
USE CASE 05 · PET CARE, DAYCARE & KIDS CLUBS
Happy tails start with good answers
Big rounded cards, centred questions and little “Popular” and “New” badges. Friendly enough for pet parents, and a contact box at the end for everything else.
Type: Toggle · Style: Boxed, rounded · Extras: badges, centred questions, “Still have questions?” box in a row
Morning walk in small groups, play time in the garden, a quiet nap after lunch and a long afternoon run.
The core vaccines and kennel cough, up to date. Bring the pet passport on the trial day.
Our van collects from home between 7:30 and 9:00 and drops off from 17:00.
Bring their own food in a labelled box and we stick to their usual times and portions.
Yes, photos and a short note in the app every afternoon. Most owners love the nap pictures.
Still curious?
USE CASE 06 · SAAS & PRICING PAGES
Pricing questions, sorted into tabs
Plans, billing and security questions each get their own tab, so nobody scrolls past twenty answers. The most asked one wears a "Popular" badge, and a help box catches everyone else.
Type: Accordion · Style: Cards · Extras: Category Tabs, Popular badge, Still Have Questions box
Yes. Every plan starts with a 14-day free trial with all features unlocked. No card needed until you decide to stay.
Any time, from your account page. Upgrades apply right away; downgrades take effect at the end of your billing period.
Nothing breaks. We email you at 80% and 100%, and you can upgrade or remove old projects. We never delete data without asking.
All major credit cards, PayPal and bank transfer for yearly plans. Invoices are sent automatically after each payment.
If the product is not right for you, contact us within 30 days of a payment for a full refund. No forms, no questions.
In EU data centres with daily encrypted backups. You can export everything as CSV or JSON whenever you like.
SSO with Google, Microsoft and Okta is included in the Team and Business plans.
Still have questions?
USE CASE 07 · CAFÉS & RESTAURANTS
Opening hours, allergens and dogs
A café FAQ is a list people scan, so it is a Toggle: open as many as you like, or press Expand all. Small icons make each topic easy to spot. The photo beside it is a DG Image Shape.

Type: Toggle · Style: Minimal · Extras: question icons, Expand all
Monday to Friday 7:00–18:00, weekends 8:00–17:00. The kitchen closes 30 minutes earlier.
Yes. Every day we have at least two vegan cakes, oat and almond milk at no extra charge, and gluten-free bread on request.
Of course. Dogs are welcome inside and on the terrace, and there is always a bowl of fresh water by the door.
For groups of six or more. Smaller tables are first come, first served, and we turn them fast.
Free Wi-Fi everywhere and sockets along the window bar. On weekends we ask laptop guests to share bigger tables.
USE CASE 08 · HOTELS & RESORTS
Questions on the left, the answer on display
Side by Side keeps the list short and gives each answer a large panel with a photo and a booking button. Below tablet width it turns into a normal accordion by itself.
Type: Side by Side · Style: Boxed · Extras: answer images, answer buttons

Check-in from 15:00, check-out until 11:00. Early arrivals can leave bags with us and use the pool and spa right away.

Yes, for every room. It is served on the terrace from 7:00 to 10:30, with an à la carte menu until noon.

An infinity pool open 7:00–21:00 and a spa with massages, a sauna and a steam room. Book treatments one day ahead.

We pick you up in a private car for a flat rate of $45 each way. Send us your flight number at least 24 hours before.
USE CASE 09 · ONLINE STORES
Shipping and returns, as a conversation
The Chat type turns questions into a friendly chat: the visitor taps a question, Mia "types" for a second and the answer pops in. It feels like support, without staffing a chat.
Type: Chat · Extras: reply avatar and name, typing dots
Orders before 2 pm ship the same day. Standard delivery takes 2–3 working days, express arrives the next day. 📦
Yes, on every order over $50. Below that it is a flat $4.90, wherever you are in the country.
Sure! You have 30 days. Print the free label from your account, pack it up and drop it at any parcel shop.
Within 3 working days after the parcel reaches us. You get an email the moment we send it.
USE CASE 10 · WEDDINGS & EVENTS
Questions that flip like little cards
Flip Cards turn the FAQ into a playful grid: hover a card (or tap it on a phone) to see the answer on the back. Ideal when every answer is short and sweet.
Type: Flip Cards (hover) · Extras: question icons, front hint
Ideally 12–18 months before a summer date, 6–9 months for winter.
Yes, across Europe. We handle venues, vendors and guest travel.
Absolutely. It starts eight weeks before, so we know every detail.
Of course. We love new vendors and share the timeline with them early.
Every outdoor plan comes with an indoor plan B, booked and ready.
Full planning starts at $8,000; we will tell you honestly what is possible.
USE CASE 11 · ONLINE COURSES & EDUCATION
Two neat columns, numbered
Course buyers compare details, so numbers and two columns help them keep their place. Every question starts closed, so the whole list fits on one screen.
Type: Toggle · Style: Boxed · Extras: 2 columns, 01 02 numbering
For life, including every future update of the course.
No. The first module starts from zero and builds up step by step.
Around three hours: short videos, one exercise and a weekly live Q&A.
Yes, a shareable certificate after you finish the final project.
A private forum and a monthly group call with the teacher.
Yes, every lesson works on phones, tablets and computers.
There are no deadlines. Join the next live call whenever you are ready.
Yes. We send a proper invoice with your company details.
USE CASE 12 · HEALTH & CLINICS
Clear, careful answers for a clinic
Q and A labels and an accent bar keep long, careful answers easy to read. On a real clinic site, switch on FAQ Schema here: health websites are among the few that still get FAQ rich results in Google.
Type: Accordion · Style: Accent Bar · Extras: Q / A labels, answer reveal
For most people it does not. You may feel some pressure and scraping. If your gums are sensitive, we can numb the area first. Just tell us before we start.
Every six months for most adults. If you have gum disease, diabetes or wear braces, we may ask you to come every three or four months.
Professional whitening is safe when a dentist checks your teeth first. Some people feel short-term sensitivity, which usually fades within a day or two.
Call us right away; we keep slots free every day for emergencies. Outside opening hours, call the number on our voicemail for the on-call dentist.
USE CASE 13 · REAL ESTATE & PROPERTY
Answers that are always on show
For three or four important answers there is no need to click: Always Open shows them all, each with a photo on the left. It reads like a short guide, and it still counts as an FAQ for search engines.
Type: Always Open · Style: Filled · Extras: answer images on the left
How long does buying a home take?

From an accepted offer to keys usually 8–12 weeks: survey, mortgage approval, contracts and the final walk-through.
What does a viewing include?

A 45-minute tour with an agent, the floor plan, energy rating and running costs, and time for every question you have.
Can you help with the mortgage?

Our partner advisers compare 90+ lenders for free and tell you what you can borrow before you start viewing.
USE CASE 14 · GYMS & MEMBERSHIPS
Bold, dark and to the point
A dark theme with a plus that swaps to a minus fits a gym brand. Long answers keep the question stuck to the top while you read, so the close button is always at hand.
Type: Accordion · Style: Minimal + dark item colours · Extras: Swap icon + / −, Sticky Question
No joining fee and no contract. Pay monthly, pause or cancel online with seven days notice.
Yes, up to three months a year for travel, injury or exams. It costs nothing and takes one click in the app.
All 60+ weekly classes are included in every membership:
- Strength and conditioning
- HIIT and spin
- Yoga, mobility and pilates
- Boxing fundamentals
Book up to seven days ahead in the app. Spots are released two hours before class if someone cancels.
Every member can bring one guest a month for free. Your friend just needs to register in the app first.
Twelve certified coaches. Your first 45-minute session is free so you can find the right one.
USE CASE 15 · HELP CENTERS & DOCS
A long help list that stays tidy
Ten questions, five on show and a Show More button for the rest. Every question has its own link, so support can send "/help#reset-password" and the answer opens by itself.
Type: Accordion · Style: Cards · Extras: Show More (5 of 10), links to questions, help box (text left, button right)
Jump to: Reset my password · Delete my account · Export my data
Click "Forgot password" on the login page and enter your email. The reset link is valid for one hour.
Go to Settings › Account, enter the new address and confirm it from the email we send you.
Settings › Team › Invite. Paste up to 50 emails at once and choose a role for each person.
Yes. Changes made offline sync automatically as soon as you are back online.
Settings › Notifications lets you choose email, push or none for each type of update.
Settings › Data › Export creates a ZIP with CSV and JSON files. Large accounts get a download link by email.
The latest two versions of Chrome, Edge, Firefox and Safari.
Yes, for Windows and macOS, with the same features as the web app plus offline mode.
Settings › Account › Delete account. Your data is removed for good after a 14-day safety period.
On our status page, which also lets you subscribe to updates about incidents.
Didn’t find your answer?
Six FAQ types. One module.
Accordion, Toggle, Always Open, Side by Side, Chat and Flip Cards, with tabs, numbering, badges, images and one clean FAQ schema per page.

